We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at lazybfarm1131@gmail.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.
*Please note that we do not cover return shipping costs for any order. Returns are shipped at the expense of the customer.
You can always reach out to us for any return questions at mary.batzel@lazybfarm.shop.
Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective, or damaged and/or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.